Legal Notices

Privacy Policy

Updated: 6/18/2025

White Peak Growth Partners, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, https://whitepeak.io/ (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect several types of information from and about users of our Website, including:

Personal Information: Name, email address, phone number, mailing address, and any other details you provide through contact forms or other interactions.
Usage Information: Information about your internet connection, IP address, browser type, and device information.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Website.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

Providing, maintaining, and improving our Website and services.
Responding to your inquiries, requests, or customer support needs.
Sending promotional emails, newsletters, or marketing materials (you may opt out at any time).
Ensuring security and preventing fraud.
Complying with legal obligations and enforcing our policies.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information in the following ways:

Service Providers: We may share information with third-party service providers who help us operate and improve our Website and services.
Legal Requirements: We may disclose your information if required by law, court order, or governmental request.
Business Transfers: In case of a merger, sale, or asset transfer, your information may be included as part of the transaction.

4. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal data, including:

Access & Portability: Request a copy of the data we have about you.
Correction & Deletion: Request corrections or deletion of your personal data.
Opt-Out of Marketing: Unsubscribe from marketing emails by following the instructions in our emails.
California Residents (CCPA Rights): If you are a California resident, you have specific rights regarding your personal information, including the right to know, delete, and opt-out of certain data practices. You may exercise these rights by contacting us at growth@whitepeak.io.

5. Data Retention

We retain personal data only as long as necessary for business and legal purposes. Once data is no longer needed, we securely delete or anonymize it.

6. Data Security

We take appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.

8. Do Not Track (DNT) Signals

Some browsers allow you to send a Do Not Track (DNT) signal. We currently do not respond to DNT signals due to the lack of a uniform standard.

9. Nevada Residents Privacy Rights

Under Nevada law (NRS 603A), Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information. However, Nevada residents may submit a request to growth@whitepeak.io to ensure their data is never sold in the future.

10. International Data Transfers

If you access our Website from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States, where data protection laws may differ from those in your country.

11. Third-Party Tracking and Analytics

We use third-party tracking technologies to analyze Website traffic and improve our services. These third parties may collect data about your interactions with our Website over time and across different websites. Technologies we use may include:

Google Analytics: Tracks and reports Website traffic.
Meta Pixel (formerly Facebook Pixel): Helps measure the effectiveness of our advertising.
Google Ads: Helps us deliver targeted advertisements based on your interests.
LinkedIn Insights & Ads: Provides insights into our audience and enables targeted advertising.
SendFox: Used for email marketing and tracking engagement.
CoPilot: Helps manage customer relationships and Website interactions.
Hosting.com: Collects basic Website analytics and server performance data.
Microsoft Clarity: Collects anonymous website session recordings, heatmaps, and behavioral insights to help us understand how to best optimize website user experience.
LocaliQ: Partners with White Peak to provide various advertising management and optimization services for our clients (https://localiq.com/legal/privacy-policy)

These third parties may collect information about your browsing behavior using cookies, pixels, or similar technologies. You can opt out of third-party tracking by adjusting your browser settings or using opt-out tools provided by these services:

Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
Meta (Facebook) Ad Preferences: https://www.facebook.com/adpreferences
Google Ads Settings: https://adssettings.google.com/
LinkedIn Ad Preferences: https://www.linkedin.com/help/linkedin/answer/90274
Microsoft Clarity: https://www.microsoft.com/en-us/privacy/privacystatement

We do not control how these third parties use your data. Please refer to their privacy policies for more information.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies before providing any information.

13. SMS Communications and Mobile Numbers

We respect your privacy and are committed to protecting your personal information. By providing your mobile number and opting in to receive SMS communications from us, you agree to the following terms:

No Sharing or Selling of Mobile Numbers: We will never share, sell, rent, or disclose your mobile number to third parties for their marketing purposes.
Purpose of SMS Messages: SMS communications will be used exclusively to deliver promotional and marketing content related to our products, services, offers, or events that may be of interest to you.
Message Frequency: You can expect to receive no more than 2–4 SMS messages per month from us.
Message and Data Rates: Standard message and data rates may apply depending on your mobile service provider and plan.
Opting Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. Upon receipt of your request, we will promptly remove your number from our SMS marketing list.

If you have questions regarding our SMS policy, please contact us through the methods listed in this Privacy Policy.

14. Changes to This Policy

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME. ANY CHANGES WILL BE POSTED ON THIS PAGE WITH A REVISED “EFFECTIVE DATE.” YOUR CONTINUED USE OF OUR WEBSITE AFTER WE PROVIDE NOTICE CONSTITUTES ACCEPTANCE OF THE UPDATED POLICY. IF YOU DO NOT AGREE TO THE UPDATED PRIVACY POLICY, YOU MUST IMMEDIATELY DISCONTINUE USE OF OUR WEBSITE.

15. Contact Information

If you have any questions about this Privacy Policy or your rights, please contact us at:

White Peak Growth Partners, LLC
1 E. Liberty Street, Suite 600
Reno, NV 89501
Email: growth@whitepeak.io

Universal Website Design & Development Scope of Work

Updated: 10/28/25

This Scope of Work (“Agreement”) outlines the deliverables, responsibilities, and project expectations for your website design and development project with White Peak Growth Partners, LLC, and its assigns or licensees (“White Peak,” “we,” “us,” or “our”).

By electronically accepting this Scope of Work or submitting payment for the project described in your electronically signed proposal, you (“Client,” “you,” or “your”) agree to the terms set forth herein.

These terms are binding and govern the design and development work defined in your signed proposal, including all incorporated exhibits and referenced documents.

Scope Definition and Agreement Authority

For the avoidance of confusion and to ensure an outstanding engagement and outcome, it is important that both parties clearly understand that the only work White Peak is obligated to perform is that which is explicitly described in this Universal Website Design & Development Scope of Work, Exhibit A, and your electronically signed proposal.

Throughout the planning and execution of your project, many ideas, discussions, and brainstorming sessions may occur between you and White Peak. These conversations are valuable to the creative process but do not modify, expand, or replace the agreed-upon Scope of Work.

Only the written terms contained in this Universal Website Design & Development Scope of Work, Exhibit A, and your electronically signed proposal are binding. ANY ADDITIONAL REQUESTS, IDEAS, OR CHANGES DISCUSSED IN MEETINGS, EMAILS, OR OTHER COMMUNICATIONS ARE NON-BINDING AND WILL NOT BE EXECUTED WITHOUT A MUTUALLY SIGNED AMENDMENT OR AN APPROVED CHANGE REQUEST, AS DEFINED ELSEWHERE IN THIS DOCUMENT.

1. Planning

The project begins with a kickoff call to align on your business goals, audience behavior, brand identity, and how your website supports those objectives. This session establishes the foundation for design and development decisions.

Unless excluded in Scope of Work Exhibit A, White Peak will create a sitemap after discovery. If you provide your own sitemap or the project consists of a single landing page, this step may be omitted.

If we are migrating content from an existing site, we will confirm in writing which pages and posts are included. White Peak is not responsible for any content not documented in writing as part of the approved migration plan.

During the kickoff process, we will also confirm all special features, integrations, or functionality to be included in the build. These items must be explicitly documented in your electronically signed proposal or in Scope of Work Exhibit A, which is incorporated herein by reference. Any additions, modifications, or replacements to the special features, integrations, or functionality described in Exhibit A may constitute a Change Request, as defined in Section 5, and may result in additional charges or timeline adjustments at White Peak’s discretion.

2. Design and Content

Unless excluded in Exhibit A, this project includes website design and image selection. If design services are excluded, this section does not apply.

Brand Requirements

You will provide a brand guide that includes your approved colors, fonts, logo, and icons at the beginning of the project. These materials are necessary to ensure that the website design accurately reflects your established brand identity.

If you do not have a complete brand guide, White Peak will collaborate with you to establish these standards. However, the creation of new brand elements—including color palettes, fonts, logo design, or icon sets—may result in additional charges.

All logo files should be supplied in a vector format (such as .ai, .eps, or .svg) to ensure clarity and professionalism in design and implementation. White Peak can also work with a high-quality PNG file if a vector version is unavailable. However, if a vector file is not provided, White Peak assumes no responsibility for any loss of sharpness or clarity in the logo’s display across devices or screen sizes.

Photographs and Videos

White Peak will provide up to 20 stock photos or illustrations from DepositPhotos.com and/or IconScout, and up to 20 icons from The Noun Project and/or IconScout. These assets will be selected to align with your brand style and enhance the overall look and feel of your website.

You are responsible for reviewing and approving all photography, illustrations, and icons used on your website. If you approve a page design that includes any of these visual assets without explicitly approving them individually, such approval will be deemed as approval of the photography, illustrations, and/or icons displayed on that page. Any changes to these assets after design approval may be treated as a Change Request, as defined elsewhere in this Scope of Work, and may result in additional charges.

If you prefer not to use stock assets from DepositPhotos.com, IconScout, or The Noun Project, you may provide White Peak with access to alternate stock photography, illustration, or icon libraries at your own expense. However, this is generally unnecessary, as these three platforms collectively offer millions of high-quality, professional options suitable for virtually any project.

If you wish to use your own graphics or videos, provide them in the proper formats—editable vector for graphics, hosted YouTube or Vimeo links for videos, and high-resolution digital files for photos. Custom photography, illustrations, or video production can be quoted separately upon request.

3. Design Process and Revisions

Our design process follows a structured, collaborative sequence to ensure your vision is accurately realized within the technical and budgetary parameters of your project.

Concept Presentation — White Peak will create two to three homepage design concepts that represent distinct creative directions for your new website.
Concept Selection — You will select the concept that best reflects your preferred design direction.
Homepage Refinement — After you select your preferred concept, you will receive unlimited design revisions on that single concept until the homepage design is finalized and approved.
Interior Page Design — For full website projects (beyond a single landing page), White Peak will then design the interior pages based on the approved homepage design. You will also receive unlimited revisions on the interior pages until you approve the final design.
Design Approval — Once you approve a design—whether for the homepage or interior pages—it is considered final. Any subsequent changes or revisions may be treated as a Change Request (see Section 5) and may incur additional fees or extend the project timeline.

This process ensures clear direction, creative alignment, and transparency at every stage of design.

While White Peak strives to bring each design vision to life, certain creative elements, layouts, or functionalities may not be technically feasible within the chosen platform or project scope. On Shopify, design and functionality are limited by the capabilities of the platform and available theme architecture. On WordPress, design possibilities may be influenced by the agreed-upon budget and selected tools.

White Peak provides substantial opportunity for design revisions, testing, and quality assurance; however, the project shall not exceed the total number of hours allotted in Exhibit A without incurring additional charges. Every effort has been made to accurately estimate the hours required for completion. If actual effort is expected to exceed the allotted hours, White Peak will notify you promptly and collaborate on appropriate adjustments—such as refining scope, prioritizing features, or extending hours—to keep the project aligned with your goals and budget.

Copy

Copywriting is not included unless explicitly listed in Exhibit A of your signed proposal.

If you are supplying copy, you agree to provide final, approved text consistent with the project timeline. Delays in copy delivery may delay project completion.

Landing Page-Only Projects

For landing page projects, White Peak will present two to three initial design concepts for your review. You will select the concept that best reflects your desired direction. From there, we will provide unlimited design revisions on the selected concept until final approval.

All designs will be created using flexible, responsive layouts that adapt seamlessly to a variety of devices and screen sizes. Once you have provided final approval of the design, any subsequent design changes may be considered a Change Request as defined in this Scope of Work and may result in additional charges.

4. Client Feedback and Response Timelines

To maintain project momentum and ensure timely delivery, you are required to provide all feedback, approvals, and content submissions within two business days of any request from White Peak.

Delays in providing feedback or approvals may significantly disrupt the project schedule. Because White Peak allocates time and resources across multiple clients, even a short delay can cause your project to lose its place in the production queue. As a result, missed deadlines cannot be shifted day-for-day, and the extent of any resulting delay will depend on overall production capacity at the time.

White Peak will make every reasonable effort to minimize the impact of your delay and keep the project moving forward, but once the agreed-upon timeline is missed, we cannot guarantee any specific completion date.

If delays prevent progress, the project may be paused and rescheduled based on availability.

5. Development

Unless excluded in Exhibit A, this project includes website or landing page development.

After you approve the design, we will develop your website using the platform specified in your signed proposal—typically WordPress (with the Astra theme and Elementor page builder) or Shopify (with a premium Shopify theme). Each build leverages modern web standards, including HTML5, CSS, and JavaScript (jQuery), to ensure responsive layouts, smooth animations, and consistent performance across devices.

WordPress Development

Unless otherwise stated, your site will be built using the latest version of WordPress, employing the Astra theme and Elementor Page Builder and Elementor Pro.

Plugins may be installed as needed to support your site’s functionality. If a required plugin carries a paid license, you will be responsible for purchasing the plugin license directly from the developer to ensure continued access to updates, feature upgrades, and maintenance. White Peak will coordinate with you to make this process seamless and to ensure proper installation and activation of the licensed plugin.

Shopify Development

If your project uses Shopify, you are solely responsible for platform fees and any required add-ons. Payment is made directly to Shopify.

Third-Party Integrations

Custom integrations or features not defined in Exhibit A are considered out-of-scope and require written approval and a separate estimate.

Project Hours and Communication

White Peak will make every reasonable effort to deliver development within the hours estimated in Exhibit A. However, total project hours shall not exceed the number defined therein without incurring additional fees.

If it appears that the work may exceed the estimated time, White Peak will notify you promptly and collaborate on appropriate adjustments — such as refining functionality, reprioritizing tasks, or extending project hours — to ensure the project remains aligned with your approved budget.

6. Change Requests

Changes to approved work or requests outside the original scope (“Change Requests”) may delay the timeline and result in additional charges at White Peak’s discretion.

7. Testing and Initial Certification

After development, White Peak will conduct a comprehensive internal review of your website. Once we verify that the development version accurately reflects the approved Scope of Work, the finalized design concepts, and the copy provided or approved by you, we will test the site across multiple devices and browsers to confirm proper functionality and responsiveness.

Upon successful completion of this review, White Peak will issue an “Initial Certification”, formally indicating that the development work meets the approved project specifications and is ready for your acceptance testing.

Browser Testing

We test our work on the current versions of Safari, Chrome, and Microsoft Edge. White Peak does not test, optimize, or provide support for older browser versions. Any request to accommodate outdated browsers will not be honored and falls entirely outside the scope of this agreement, even if submitted in writing.

Mobile Testing

We test our work on the current versions of iOS Safari and Android Chrome. White Peak does not test, optimize, or provide support for older mobile operating systems or other mobile browsers. Any request for additional testing or compatibility work falls outside the scope of this agreement and will not be accommodated, even if submitted in writing.

Differences in layout or functionality on unsupported devices or browsers are not considered defects and do not warrant additional revisions or remediation.

Acceptance Testing

You will have seven (7) calendar days to review and test the website following Initial Certification. During this review period, White Peak will correct any verifiable bugs or discrepancies where the implementation differs from the approved design, functionality, or scope defined in Exhibit A.

The purpose of acceptance testing is to ensure that the completed website accurately matches the agreed-upon Scope of Work, approved design, and approved content.

ANY REQUESTED CHANGES OR ADJUSTMENTS THAT DIFFER FROM THE AGREED-UPON SCOPE OF WORK, APPROVED DESIGN, OR APPROVED CONTENT WILL BE CONSIDERED AND TREATED AS A CHANGE REQUEST AND WILL RESULT IN ADDITIONAL FEES, AS DESCRIBED ELSEWHERE IN THIS SCOPE OF WORK.

If you do not provide written approval or feedback identifying necessary revisions within seven (7) calendar days of Initial Certification, the project will be deemed accepted and approved as delivered.

Upon acceptance—whether explicit or automatic—White Peak will issue a final invoice for the remaining project balance and begin migrating the site from our development server to your live production server.

The final balance will be due immediately and automatically charged to the payment method on file.

8. Final Certification and Launch

After receiving final payment and completing migration of your website from our development server to your live production environment, White Peak will conduct a post-launch review to confirm that the live version operates as expected. This includes testing for any bugs, broken links, or functional issues that may have arisen during migration.

Once our review is complete, you will be notified that your site is live and asked to perform your own comprehensive review of all pages, features, and functionality.

You must report any verified bugs or functional issues to White Peak within fifteen (15) calendar days of receiving notice that your site is live. White Peak will correct such issues as quickly as is commercially reasonable, typically within a few business days depending on the nature and complexity of the fix.

ANY REQUESTED CHANGES OR ADJUSTMENTS THAT DIFFER FROM THE AGREED-UPON SCOPE OF WORK, APPROVED DESIGN, APPROVED CONTENT, OR APPROVED WORK PRODUCT ASSOCIATED WITH THE ACCEPTANCE TESTING—REGARDLESS OF WHETHER SUCH APPROVAL WAS EXPLICIT OR IMPLIED BY LACK OF FEEDBACK—WILL BE CONSIDERED AND TREATED AS A CHANGE REQUEST AND WILL RESULT IN ADDITIONAL FEES.

9. Errors

White Peak cannot guarantee that the work will be entirely error-free. While we make every reasonable effort to ensure accuracy and quality, we are not liable for any damages, losses, or interruptions resulting from errors, bugs, omissions, or discrepancies.

White Peak shall not be responsible for mistakes, omissions, or inaccuracies in information, materials, or instructions provided—or not disclosed—by the Client. The Client retains full responsibility for reviewing all deliverables, confirming their accuracy, and identifying any required corrections before approval.

If the Client later discovers an error, omission, or oversight—whether caused by the Client’s actions, failure to disclose information, or accidental approval of inaccurate or incomplete content—any resulting revisions, corrections, or rework will be treated as a Change Request and may result in additional fees, even if the mistake was unintentional.

10. Mutual Cooperation and Project Timelines

White Peak will use its best efforts to meet and exceed expectations and complete your project efficiently. You agree to provide timely materials, approvals, access, and feedback throughout the project so that milestones can be met as scheduled.

All proposed or estimated timelines provided by White Peak—whether in writing, within this Scope of Work, or through other communications—are contingent upon your adherence to review and approval deadlines. If you fail to provide required content, feedback, or approvals on time, any previously communicated timelines will no longer apply. Delays caused by you will extend project completion by an indeterminate amount, and White Peak cannot guarantee a new delivery date until all outstanding materials and approvals have been received.

If your delays cause the project to stall, White Peak may pause the project and reassign internal resources at its discretion. Deposits are non-refundable, and reactivation of your project will depend on our current production queue. PROJECTS INACTIVE FOR MORE THAN THREE (3) MONTHS ARE DEEMED ABANDONED, AND ALL DEPOSITS AND FEES PAID WILL BE FORFEITED. WHITE PEAK WILL HAVE NO OBLIGATION TO RESUME THE PROJECT WHERE IT LEFT OFF BUT MAY DO SO AT ITS SOLE DISCRETION.

11. Additional Charges

Any requested functionality or feature not explicitly listed in this Scope of Work is out-of-scope and may require an amendment and additional cost.

12. Client Responsibility for Accuracy

You are responsible for the accuracy and legality of all materials provided or approved for use in the project. You represent and warrant that such materials do not infringe on any copyright, trademark, service mark, trade secret, privacy, publicity, contractual, or intellectual property rights of any third party.

13. Hosting, Email, DNS, and Maintenance Terms

If you have purchased White Peak Hosting or Love Your Site maintenance, those services are governed by their respective Terms & Conditions, which are incorporated by reference into this Agreement.

If you have not purchased hosting from White Peak, you are solely responsible for securing and maintaining your own hosting environment (“Production Server”) and for ensuring the uninterrupted functionality of your website and email services. You must provide White Peak with the necessary administrative access and login credentials to your hosting account to allow for development, migration, and deployment.

You must also provide access to your domain registrar account so that White Peak may update DNS settings associated with your website. Purchasing website design and development services does not include ongoing DNS management or any obligation for White Peak to monitor, maintain, or modify DNS records after project completion.

White Peak assumes no responsibility or liability for any issue, outage, data loss, email failure, or service interruption occurring on third-party servers, including misconfigurations, DNS errors, or actions taken by your hosting provider.

If you wish for White Peak to manage or maintain your hosting, you must purchase White Peak Hosting.

14. Indemnification

You acknowledge that White Peak cannot control how third parties interact with or distribute your content. Once published, White Peak bears no responsibility for modification, republication, or misuse by others.

You agree to indemnify, defend, and hold harmless White Peak, its officers, employees, and agents from all claims, damages, liabilities, losses, costs, and expenses (including attorney’s fees) arising out of or relating to:

Any claim alleging unlawful use, infringement, or violation of third-party rights;
Any materials, data, or approvals you provide or authorize;
Any claim resulting from publication, distribution, or use of materials or deliverables created or distributed on your behalf; or
Your failure to comply with laws, regulations, or this Agreement.

This obligation survives termination or expiration of the Agreement.

14. Collection Costs

You agree to pay all reasonable costs incurred by White Peak in collecting overdue payments, including court costs, collection fees, and attorney’s fees, up to the maximum amount allowed by law. This obligation survives termination.

Love Your Site & Hosting Terms & Conditions

Updated: 10/28/25

By engaging White Peak Growth Partners, LLC, and its assigns or licensees (“White Peak,” “we,” “us,” or “our”) for Love Your Site or Hosting services—whether by electronically accepting a proposal or submitting payment—you acknowledge and agree to the following Terms and Conditions. These Terms govern all website maintenance and hosting services provided by White Peak to you (“Client,” “you,” or “your”) and form a binding agreement between both parties.

These Terms are designed to ensure a clear understanding of the services provided, payment structure, and mutual responsibilities. Please review them carefully before accepting or continuing service.

1. Introduction

This Agreement represents the complete understanding between White Peak and the Client regarding Love Your Site (website maintenance) and/or Hosting services. These services may be purchased separately or together. The specific deliverables, scope of work, and pricing are defined in your electronically accepted proposal, which is incorporated by reference into this Agreement.

2. Term of Service

This Agreement takes effect on the date of your first payment (“Effective Date”) and remains active for the Subscription Term defined in your accepted proposal.

For Love Your Site, the Initial Subscription Term is one (1) month and automatically renews for successive one-month terms unless either party provides written notice of non-renewal at least thirty (30) days before the end of the current term.

For Hosting, the term, billing cycle, and renewal schedule are defined in your accepted proposal. Hosting services automatically renew in accordance with those terms unless either party provides written notice of non-renewal in accordance with this Agreement.

Either party may terminate this Agreement for material breach upon ten (10) days’ written notice if the breach remains uncured after that period.

3. Payment and Fees

All fees are defined in your accepted proposal. Payments are due in advance of each billing cycle and charged automatically to your payment method on file. Payment obligations are non-cancelable, and all fees paid are non-refundable. Quantities purchased cannot be reduced during an active Subscription Term.

Late payments may accrue interest at 1.5% per month or the maximum rate allowed by law. If payment remains overdue for ten (10) days or more, White Peak may suspend services and accelerate unpaid balances, making them immediately due.

4. Disputed Charges

If you believe a charge is incorrect, you must notify White Peak in writing within thirty (30) days of the payment due date at growth@whitepeak.io. White Peak may, at its discretion, suspend late fees or service interruptions while a good-faith dispute is investigated, provided both parties cooperate in resolving it promptly.

5. Love Your Site Service Scope

White Peak’s Love Your Site service provides ongoing WordPress website maintenance, which may include updates, bug fixes, change requests, backups, and security improvements as outlined in your accepted proposal.

The exact scope of services is governed by your electronically accepted proposal. White Peak may modify or update included features with thirty (30) days’ written notice via email.

Unless expressly stated in your proposal, the following are not included: graphic design, copywriting, website hosting, or performance optimization. PHP updates are excluded for custom-built websites, non-standard frameworks, or sites operating on unsupported PHP versions at the time of engagement.

If your proposal includes hosting, the Hosting Terms in this Agreement also apply.

6. Hosting Service Scope

White Peak’s Hosting service provides managed hosting for your website and related digital assets under this Agreement. Hosting includes reasonable server maintenance, uptime monitoring, and security measures.

White Peak will maintain commercially reasonable safeguards to protect its infrastructure but cannot guarantee uninterrupted service, immunity from malicious attacks, or compatibility with all third-party applications.

White Peak is not responsible for the legality, accuracy, or content hosted on your site. You are solely responsible for all data, media, and information stored on your website or associated accounts.

7. Bandwidth, Storage, and Resource Limits

Hosting resources—including but not limited to bandwidth, disk space, and processing capacity—are allocated based on the limits of your selected plan. Usage is measured on a monthly basis.

If you exceed these limits, White Peak may temporarily suspend or restrict service until either (a) you upgrade your hosting plan or (b) the next monthly usage period begins. Service interrupted due to overuse cannot be reinstated until one of these conditions is met.

White Peak assumes no responsibility or liability for any data loss, downtime, loss of revenue, or damages resulting from a suspension or interruption caused by exceeding allocated resources. Resource management is the Client’s responsibility, and it is recommended that you monitor usage regularly.

8. Hosting Service-Level Statement (SLA)

White Peak targets 99.9% uptime for its hosting services under normal operating conditions. However, uptime may be affected by scheduled maintenance, unforeseen technical issues, excessive client resource use, cyberattacks, or force majeure events.

This SLA is a performance goal, not a guarantee, and White Peak shall not be liable for any damages, losses, or business interruptions resulting from service downtime or inaccessibility.

Scheduled maintenance requiring downtime will, when feasible, be communicated in advance by email.

9. Backups and Data Responsibility

Weekly backups are provided as a courtesy for websites under 20GB, retained for one (1) week. Accounts exceeding this threshold may be excluded from backup. Databases may continue to be backed up at White Peak’s discretion.

You are solely responsible for maintaining independent backups of all files, databases, and emails. White Peak makes no representation that its backups will meet your recovery needs or guarantee successful restoration.

10. Security Disclaimer

White Peak employs commercially reasonable efforts to protect your website but cannot ensure prevention of malware, re-infection, or unauthorized access. If your website is hosted elsewhere, our ability to secure it is limited by the host’s environment.

You are responsible for maintaining the integrity of your passwords, reviewing updates, and ensuring that any plugins, software, or code you introduce are secure. All use of services is at your own risk.

11. HIPAA Compliance Disclaimer

White Peak makes no representation or warranty that any of its servers, systems, or services—whether hosting, maintenance, or related support—are HIPAA compliant.

Our services are not intended for the storage, transmission, or processing of protected health information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) or any similar data protection regulation. Clients who store or transmit PHI using White Peak’s services do so entirely at their own risk and in direct violation of this Agreement.

White Peak expressly disclaims any responsibility, liability, or obligation for maintaining HIPAA compliance on behalf of any client. No statement—whether written, verbal, promotional, or implied—by any White Peak representative, document, or marketing material shall override or modify this clause. This section constitutes the final and controlling agreement between the parties regarding HIPAA-related obligations.

12. Hosting Acceptable Use Policy (AUP)

Your Hosting service is subject to White Peak’s Acceptable Use Policy (AUP). By using our hosting, you agree not to engage in activities that violate applicable laws or compromise the integrity of our systems. The following activities are strictly prohibited:

Hosting, transmitting, or linking to illegal, obscene, defamatory, or fraudulent material.
Distributing spam, phishing emails, or unsolicited mass communications.
Hosting malware, viruses, or code intended to disrupt systems.
Unauthorized access or attempts to breach the security of other systems.
Using excessive server resources or bandwidth that negatively impacts other clients.
Hosting materials that infringe on the intellectual property rights of third parties.

White Peak reserves the right to immediately suspend or terminate service, without prior notice, if your account is found to be in violation of the AUP. Restoration of services following a suspension will be at White Peak’s sole discretion and may incur a reinstatement fee.

13. Limited Warranty

White Peak provides services “as is” and “as available.” We make no representations or warranties, express or implied, regarding uninterrupted access, error-free operation, or correction of defects.

No warranty is made regarding merchantability, fitness for a particular purpose, or non-infringement.

If your website experiences downtime or errors, White Peak will make reasonable efforts to assist but does not guarantee resolution or specific outcomes.

14. Limitation of Liability

In no event shall White Peak or its affiliates be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.

For Love Your Site, White Peak’s aggregate liability shall not exceed $100 USD.
For Hosting, liability shall not exceed the total fees paid during the three (3) months preceding the event giving rise to the claim.

All claims must be brought within three (3) months of the date the issue arose or will be permanently barred.

15. Client Responsibilities

You must provide accurate contact and billing information and maintain current payment details at all times.

You agree to:

Provide timely access to all necessary accounts, systems, and materials required for White Peak to perform services.
Supply accurate, lawful, and properly licensed content, data, and brand assets.
Review and approve all content, deliverables, or materials before publication or implementation, accepting full responsibility for their accuracy, legality, and compliance with applicable laws and third-party rights, including copyrights, trademarks, service marks, trade secrets, privacy, publicity, and contractual rights.
Ensure compliance with all relevant advertising, communications, privacy, and data protection laws, including but not limited to the CAN-SPAM Act, TCPA, and other applicable digital or marketing regulations.
Maintain the security of your website, software, and any associated accounts, including protecting login credentials and limiting access appropriately.
Refrain from using White Peak’s services for any illegal, infringing, or harmful purposes.

You are solely responsible for the legality, security, and content of any materials hosted on your website. Delays, restricted access, or missing materials that prevent White Peak’s performance do not suspend billing or payment obligations.

You acknowledge that failure to review or approve materials, implement recommendations, maintain security, or comply with applicable regulations may affect performance, reliability, or compliance, and White Peak bears no liability for such outcomes.

The Client acknowledges that delays, restricted access, or missing materials that prevent White Peak’s performance do not suspend billing or payment obligations.

16. Autorenewal and Cancellation

All subscriptions renew automatically unless canceled in writing.
To cancel, provide thirty (30) days’ written notice via email to growth@whitepeak.io prior to the renewal date.

Upon cancellation, all associated data, websites, and email accounts will be permanently deleted and cannot be recovered.

White Peak may terminate this Agreement for nonpayment or violation of the AUP with immediate effect.

17. Collection Costs

If White Peak must engage in collection activities, you agree to pay all reasonable collection costs, legal expenses, and attorneys’ fees, up to the maximum amount permitted by law.

18. Assignment and Force Majeure

You may not assign or transfer this Agreement without White Peak’s written consent. Neither party shall be liable for failure to perform due to causes beyond reasonable control, excluding payment obligations.

19. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of Nevada.
All disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) before a single arbitrator located in Nevada.

Arbitration will proceed solely on an individual basis. Class actions and collective proceedings are prohibited.
If litigation is filed contrary to this provision, the violating party shall be responsible for the other’s reasonable attorneys’ fees and related costs.

20. Entire Agreement

This Agreement, together with your electronically accepted proposal and any referenced policies (including the Hosting AUP incorporated herein), constitutes the entire understanding between the parties.

It supersedes all prior agreements and communications, whether written or oral. Amendments must be in writing and signed by both parties or accepted through continued service following thirty (30) days’ written notice of revised terms.

Acceptance

By electronically signing your proposal or submitting payment, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and that you are authorized to bind the Client to this Agreement.

SEO and GEO Terms & Conditions

Updated: 10/28/2025

By engaging White Peak Growth Partners, LLC, including its assigns and licensees (“White Peak,” “we,” “us,” or “our”), for SEO or Generative Engine Optimization (GEO) services—whether by electronically accepting a proposal or submitting payment—you acknowledge and agree to the following Terms and Conditions. These Terms govern all SEO and GEO services provided by White Peak to you (“Client,” “you,” or “your”) and form a binding agreement between both parties.

These Terms ensure clarity regarding the scope of services, payment structure, and mutual responsibilities involved in our professional engagement. Please read them carefully before accepting or continuing service.

1. Scope of Services

White Peak provides SEO and Generative Engine Optimization (GEO) services and related digital marketing activities as described in the electronically accepted proposal (the “Purchased Services”).

The specific features, tactics, and deliverables of the Purchased Services—such as on-page optimization, off-page authority building, content optimization, and performance reporting—are defined in the accepted proposal and may be adjusted at White Peak’s discretion to reflect evolving search algorithms, technology standards, or client strategy.

All SEO and GEO work performed will adhere to current industry best practices. The Client agrees to provide timely and accurate information, access, and approvals necessary for White Peak to deliver the Purchased Services effectively.

White Peak’s edits or content contributions to Client materials will be limited to SEO, readability, and performance optimization unless otherwise agreed in writing.

Nothing in these Terms guarantees specific keyword rankings, traffic growth, or conversion performance. Results depend on multiple factors beyond White Peak’s control, including competitor behavior, algorithmic changes, and the Client’s implementation of recommendations.

2. Term and Renewal

The initial term of this Agreement is six (6) months, beginning on the date the Client’s first payment is processed.

After the initial term, this Agreement automatically renews for successive six (6) month terms unless either party provides written notice of termination at least sixty (60) days prior to the end of the current term.

This Agreement may not be terminated for convenience during an active term. Termination may only occur:

For cause, if a party materially breaches these Terms and fails to cure the breach within ten (10) days of written notice; or
By providing written notice in accordance with the renewal terms above.

3. Fees and Payment

The Client agrees to pay the Subscription Fee as outlined in the electronically accepted proposal.

Payments are billed in advance of each service month and processed automatically using the payment method the Client has authorized and kept on file.

White Peak accepts ACH transfers and credit card payments. A 3% processing fee applies to credit card transactions.

All fees are non-refundable once billed. Payment obligations are non-cancelable, and service quantities may not be decreased during an active term.

If any payment is not received by its due date, charges may accrue interest at 1.5% per month or the maximum rate allowed by law. If payment is more than ten (10) days overdue, White Peak may suspend services and accelerate unpaid obligations so that all outstanding fees become immediately due and payable.

The Client will be responsible for all collection costs, including reasonable attorney’s fees, court costs, interest, and agency fees, to the maximum extent permitted by law.

4. Ongoing Payment Authorization

By entering into this Agreement, the Client authorizes White Peak to charge the designated payment method for all Subscription Fee installments throughout the initial and renewal terms.

It is the Client’s responsibility to maintain accurate billing information and to notify White Peak promptly of any updates to payment methods or contact information.

5. Service Adjustments

White Peak may modify or adjust service tactics, strategies, and deliverables as necessary to maintain alignment with current search-engine standards, competitive environments, and digital-marketing best practices. These modifications are not considered amendments to this Agreement.

6. Client Responsibilities

You must provide accurate contact and billing information and maintain current payment details at all times.

You agree to:

Provide timely access to all necessary accounts, systems, and materials required for White Peak to perform services.
Supply accurate, lawful, and properly licensed content, data, and brand assets.
Review and approve all content, deliverables, or materials before publication or implementation, accepting full responsibility for their accuracy, legality, and compliance with applicable laws and third-party rights, including copyrights, trademarks, service marks, trade secrets, privacy, publicity, and contractual rights.
Ensure compliance with all relevant advertising, communications, privacy, and data protection laws, including but not limited to the CAN-SPAM Act, TCPA, and other applicable digital or marketing regulations.
Maintain the security of your website, software, and any associated accounts, including protecting login credentials and limiting access appropriately.
Refrain from using White Peak’s services for any illegal, infringing, or harmful purposes.

The Client acknowledges that failure to review or approve materials, failure to implement recommendations, or unauthorized changes to optimized content or website structure may negatively impact performance and void any applicable guarantees. Delays, restricted access, or missing materials that prevent White Peak’s performance do not suspend billing or payment obligations.

7. SEO Guarantee

The SEO Guarantee applies only to SEO services provided by White Peak and does not apply to Generative Engine Optimization (GEO) services.

This guarantee is valid only when White Peak maintains exclusive administrative control over the Client’s website and has full authority to implement SEO strategies.

If White Peak does not improve the Client’s Google search performance during a given calendar month (as defined by metrics outlined in the proposal or reporting materials), White Peak will extend the term by one additional month and delay the next scheduled payment by one month.

This guarantee is void if:

The Client or any third party makes changes to the website;
The Client fails to implement recommendations provided by White Peak; or
The Client declines keyword, content, or structural recommendations necessary for performance improvement.

GEO services—such as AI-driven content optimization, authority building, or generative search visibility efforts—are excluded from this guarantee due to the experimental and rapidly evolving nature of generative engine environments.

8. Compliance and Legal Obligations

White Peak will conduct all SEO and GEO services in accordance with applicable U.S. laws and accepted ethical marketing standards. The Client is responsible for ensuring compliance with its own business practices, website content, and data-collection methods under all applicable laws and regulations.

9. Ownership and Intellectual Property

White Peak retains ownership of all proprietary methodologies, tools, technologies, frameworks, and systems used in the performance of SEO and GEO services.

Many of the configurations, integrations, and optimizations deployed by White Peak rely on its proprietary technology and active management. If services are discontinued or access to these technologies is disabled, some or all associated benefits, functionalities, or improvements may cease to operate or remain available to the Client.

White Peak makes no warranty that optimizations, performance enhancements, or related results will continue in effect after the termination of services or without White Peak’s continued management and technological infrastructure in place.

Upon full payment of all outstanding fees, the Client receives a non-exclusive, royalty-free license to use any final written deliverables — such as approved content, reports, or recommendations — produced specifically for them under this Agreement for their internal business purposes.

All other intellectual property, including underlying software, configurations, technical integrations, automation systems, and strategic frameworks, remain the sole and continuing property of White Peak.

10. Limitation of Liability

To the maximum extent permitted by law, White Peak’s total cumulative liability for all claims arising from this Agreement shall not exceed the total amount of fees paid by the Client for one (1) month of SEO or GEO services immediately preceding the event giving rise to such claim.

White Peak shall not be liable for any indirect, incidental, consequential, or exemplary damages, including loss of profits, revenue, or data, even if advised of their possibility.

11. Indemnification

You acknowledge that White Peak cannot control search engines, social platforms, or third-party systems that influence digital marketing performance. Your visibility, rankings, or campaign outcomes may change due to algorithm updates, platform policies, competitive activity, or other external factors. White Peak is not responsible for such fluctuations or for any platform’s refusal to display, approve, or continue distributing your content or listings.

You further acknowledge and agree that you are solely responsible for the legality, accuracy, and authorization of all materials and content provided to White Peak or approved by you for use in connection with the Purchased Services.

You agree to indemnify, defend, and hold harmless White Peak, its officers, employees, and agents from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or relating to:

Any claim made against you or White Peak alleging unlawful use, infringement, or violation of any copyright, trademark, service mark, trade secret, privacy right, publicity right, contractual right, or other intellectual property or proprietary right of any third party;
Any material, instruction, access, or approval provided or authorized by you;
Your failure to comply with applicable laws, platform or search engine policies, or these Terms; or
Your breach of this Agreement.

This obligation survives termination.

12. Publicity Rights

Unless otherwise agreed in writing, White Peak may reference the Client’s name, logo, and general project description in its marketing materials, portfolio, and case studies.

13. Governing Law and Jurisdiction

This Agreement shall be governed by and construed under the laws of the State of Nevada, without regard to its conflict-of-law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in Washoe County, Nevada, and both parties consent to jurisdiction therein.

14. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement and Modification

These Terms, together with the electronically accepted proposal, constitute the entire agreement between the parties concerning the subject matter herein and supersede all prior or contemporaneous understandings.

White Peak may update these Terms periodically. Continued use of services following written notice or publication of updated Terms constitutes acceptance. If the Client does not agree to updated Terms, they may terminate the Agreement by providing written notice within thirty (30) days of notification.

Acceptance of Terms

By electronically accepting a proposal or submitting payment for SEO or Generative Engine Optimization (GEO) Services, the Client acknowledges that they have read, understood, and agree to be legally bound by these Terms and Conditions.

Growth-as-a-Service Terms & Conditions

Updated: 10/28/2025

These Terms and Conditions apply exclusively to clients who have subscribed to White Peak Growth Partners’ Growth-as-a-Service program (“Growth-as-a-Service”). They do not apply to any other White Peak services, including SEO, website design, paid media management, or hosting. By electronically accepting a Growth-as-a-Service proposal or submitting payment for Growth-as-a-Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

1. Introduction

The terms and conditions set forth herein constitute the full and complete agreement for Purchased Services (“Agreement”) between White Peak Growth Partners, LLC, of 1 E. Liberty Street, Suite 600, Reno, Nevada 89501 (“White Peak,” “we,” “us,” or “our”), and the subscribing client (“Partner,” “you,” or “your”).

This Agreement governs your participation in Growth-as-a-Service, a subscription-based consulting engagement providing ongoing marketing leadership, strategy, and execution support.

If you do not agree to be bound by this Agreement, do not electronically sign your proposal and do not provide payment information.

2. Term of Purchased Subscriptions

Unless otherwise agreed in writing, this Agreement becomes effective as of the date you accept these Terms (the “Effective Date”) and continues for an initial six (6) month term (“Initial Subscription Term”).

The Agreement will automatically renew for successive one (1) month terms (each a “Renewal Subscription Term,” and collectively with the Initial Subscription Term, the “Subscription Term”) unless either party provides written notice of termination at least thirty (30) days before the end of the current term.

3. Purchased Service

The specific services, deliverables, and consulting activities included in Growth-as-a-Service (the “Purchased Services”) are defined in your electronically accepted proposal, which is incorporated by reference into this Agreement.

White Peak may propose adjustments or enhancements to your Purchased Services during the Subscription Term. Any such changes require mutual written consent.

4. Payment for Purchased Services

Unless modified by a written amendment signed by both parties, you agree to pay a monthly Subscription Fee equal to the amount specified in your electronically accepted proposal. Each payment is a “Subscription Fee Installment.”

The first Subscription Fee Installment is due upon acceptance of your proposal and may be paid via ACH or credit card. Credit or debit card payments are subject to a 3% processing surcharge.

5. Fees

All fees specified in your accepted proposal are binding. Except as otherwise provided:

(i) Fees are based on services purchased, not actual usage.
(ii) Payment obligations are non-cancelable, and all fees are non-refundable.
(iii) Quantities or service scope cannot be reduced during an active Subscription Term unless agreed to in writing.

6. Client Responsibilities

You must provide accurate contact and billing information and maintain current payment details at all times.

You agree to:

Provide timely access to all necessary accounts, systems, and materials required for White Peak to perform services.
Supply accurate, lawful, and properly licensed content, data, and brand assets.
Review and approve all content, deliverables, or materials before publication or implementation, accepting full responsibility for their accuracy, legality, and compliance with applicable laws and third-party rights, including copyrights, trademarks, service marks, trade secrets, privacy, publicity, and contractual rights.
Ensure compliance with all relevant advertising, communications, privacy, and data protection laws, including but not limited to the CAN-SPAM Act, TCPA, and other applicable digital or marketing regulations.
Maintain the security of your website, software, and any associated accounts, including protecting login credentials and limiting access appropriately.
Refrain from using White Peak’s services for any illegal, infringing, or harmful purposes.

The Client acknowledges that delays, restricted access, or missing materials that prevent White Peak’s performance do not suspend billing or payment obligations.

7. Ongoing Payment Obligations

You agree to provide White Peak with valid payment information (a “Payment Method”) to be securely stored on file.

You authorize White Peak to charge this Payment Method for all Subscription Fee Installments throughout the Initial and Renewal Subscription Terms. Payments will be charged on or about the anniversary of your first payment date.

You are responsible for maintaining accurate billing and contact information and must promptly notify White Peak of any changes.

If actual usage or performance-based fees apply to your engagement, they will be invoiced in arrears at the end of each month and due by the fifteenth (15th) of the following month.

A 3% surcharge applies to any payment made via credit or debit card.

8. Overdue Charges

If any payment is not received by its due date, late interest may accrue at 1.5% per month or the maximum rate allowed by law, whichever is lower.

9. Suspension of Service and Acceleration

If any amount remains unpaid for ten (10) or more days, White Peak may suspend all Growth-as-a-Service activities and accelerate all unpaid fees so that they become immediately due and payable.

Services will resume only once all outstanding amounts are paid in full.

10. Collection Costs

You agree to pay all reasonable collection costs incurred by White Peak in recovering any overdue amounts, including court costs, collection agency fees, and reasonable attorney’s fees, to the maximum extent permitted by law.

This obligation survives termination of the Agreement and applies to all past-due balances, regardless of cause or dispute outcome.

11. Payment Disputes

White Peak will not exercise suspension or collection rights if, at its sole discretion, you are disputing charges reasonably and in good faith and cooperating diligently to resolve the issue.

Billing disputes must be submitted in writing within thirty (30) days of the payment due date to growth@whitepeak.io.

12. Hold Harmless

You acknowledge that White Peak cannot control search engines, social platforms, or third-party systems that influence marketing performance. Your visibility, rankings, or campaign outcomes may change due to algorithm updates, platform policies, market conditions, or competitor activities. White Peak is not responsible for such fluctuations or for any platform’s refusal to display, approve, or continue distributing your content or listings.

You further acknowledge and agree that you are solely responsible for the legality, accuracy, and authorization of all materials and content provided to or approved by you for use in connection with White Peak’s services.

You agree to indemnify, defend, and hold harmless White Peak, its officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from or relating to:

Any claim made against you or White Peak alleging unlawful use, infringement, or violation of any copyright, trademark, service mark, trade secret, privacy right, publicity right, contractual right, or other intellectual property or proprietary right of any third party;
Any material, instruction, or approval provided or authorized by you; or
Your failure to comply with applicable laws, platform policies, or these Terms.

This obligation survives termination.

13. Warranties of Title

You represent and warrant that all materials and content provided to White Peak or approved by you—including, without limitation, text, images, graphics, trademarks, logos, videos, and other media—are lawful, properly licensed, and do not infringe upon or violate any copyrights, trademarks, service marks, trade secrets, privacy rights, publicity rights, contractual rights, or other intellectual property or proprietary rights of any third party.

You further represent that you have obtained all necessary permissions, licenses, and releases required for White Peak’s use, reproduction, distribution, or display of such materials in connection with the Purchased Services.

14. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict-of-law principles.

Any disputes, claims, or legal actions arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Washoe County, Nevada, and both parties hereby consent to the personal jurisdiction and venue of such courts.

15. Assignment

Neither party may assign this Agreement, in whole or in part, without the written consent of the other. Any attempted assignment without such consent shall be null and void.

16. Termination

This Agreement may not be terminated for convenience during an active Subscription Term. Either party may terminate this Agreement effective at the end of the current term by providing written notice of non-renewal at least thirty (30) days before the end of that term.

Termination for cause is permitted if either party materially breaches this Agreement and fails to cure such breach within ten (10) days of receiving written notice from the other party.

Upon termination or expiration of this Agreement, all unpaid fees through the effective termination date shall immediately become due and payable.

White Peak is not obligated to retain or maintain access to any accounts, data, or materials beyond the termination date unless otherwise stated in writing.

17. Severability

If any provision of this Agreement is held to be invalid or unenforceable, all remaining provisions shall remain in full force and effect.

18. Entire Agreement

This Agreement and your electronically accepted proposal constitute the complete and exclusive understanding between the parties regarding Growth-as-a-Service.

It supersedes all prior or contemporaneous communications, proposals, or representations concerning this service. These Terms do not apply to any other White Peak engagements.

This Agreement may only be modified by:

(a) A written amendment signed by both parties, or
(b) Your continued participation in Growth-as-a-Service after an updated version of these Terms has been published on White Peak’s website, following thirty (30) days’ notice.

If you do not agree to updated Terms, you must provide written notice of termination within thirty (30) days of notification.

19. In Witness Whereof

By electronically signing your proposal for Growth-as-a-Service, you confirm that you have read, understood, and agree to these Terms and Conditions, and that you have the authority to bind your organization to this Agreement.

Other Services Terms & Conditions

Supersession Notice

Effective October 28, 2025, these Terms and Conditions replace and supersede all prior Terms and Conditions previously published or issued by White Peak Growth Partners, LLC for Social Media Management, Social Media Marketing, PPC Management, Advertising Management, or any substantially similar digital-marketing services. All current and future engagements in these service areas are governed exclusively by this Agreement.

By engaging White Peak Growth Partners, LLC, including its assigns and licensees (“White Peak,” “we,” “us,” or “our”), for any digital-marketing services not otherwise governed by a separate agreement—whether by electronically accepting a proposal or submitting payment—you (“Client,” “you,” or “your”) acknowledge and agree to the following Terms and Conditions.

These Terms form a binding agreement between both parties and ensure a clear understanding of the scope of services, payment structure, and mutual responsibilities in this professional engagement.

1. Scope of Services

White Peak provides digital-marketing and communication services as outlined in your electronically accepted proposal (the “Purchased Services”).

Services may include, but are not limited to:

Advertising and media management;
Social media management and marketing;
Public relations and communications;
Email marketing, outreach and lead generation;
Branding services such as logo design, visual elements, and messaging
Website personalization and conversion optimization;
Digital brand-reputation management and influencer campaigns; and
Other related digital-marketing activities.

These examples are illustrative and not guaranteed. The specific services, deliverables, and billing structure are governed exclusively by your accepted proposal.

White Peak will perform the agreed services with professional care and in accordance with accepted digital-marketing standards. You agree to provide timely access to accounts, brand materials, and approvals necessary for delivery.

White Peak makes no guarantee of specific performance outcomes such as reach, rankings, engagement, conversions, or earned-media coverage.

2. Term and Renewal

This Agreement begins on the date your first payment is processed (the “Effective Date”) and continues for the duration, renewal terms, and termination conditions defined in your electronically accepted proposal (the “Subscription Term”).

The accepted proposal exclusively governs the length of the engagement, renewal structure, and any applicable notice periods. This Agreement will remain in effect for the full duration of the Subscription Term and renew automatically in accordance with the proposal unless either party provides written notice of non-renewal as specified therein or both parties agree in writing to different terms.

This Agreement may not be terminated for convenience during an active term unless expressly permitted in the accepted proposal. Termination is otherwise permitted only:

For cause, if a party materially breaches these Terms and fails to cure the breach within ten (10) days of written notice; or
By written notice of non-renewal, if allowed under the terms of the accepted proposal.

3. Fees and Payment

All Subscription Fees are defined in your accepted proposal, and payment timing follows the billing terms specified therein. Payments may be due in advance, in arrears, or on another schedule depending on the Purchased Services.

Accepted payment methods include ACH and credit card, with a 3 percent processing fee applied to credit-card transactions.

Advertising or media-placement costs—such as those from Google Ads, Meta, LinkedIn, or other networks—may either be billed directly by the platform or incorporated into White Peak’s fees, depending on what is stated in your accepted proposal.

All fees are non-refundable, and payment obligations are non-cancelable during any active term.

If payment is not received by the due date, interest may accrue at 1.5 percent per month or the maximum rate permitted by law. If any amount remains overdue for ten (10) or more days, White Peak may suspend services and accelerate all unpaid fees so they become immediately due.

You agree to pay all lawful collection costs incurred by White Peak, including court costs, collection-agency fees, and reasonable attorney’s fees, to the maximum extent permitted by law.

4. Ongoing Payment Authorization

By entering into this Agreement, you authorize White Peak to automatically charge your designated payment method for all Subscription Fees during the initial and renewal terms.

You must maintain accurate billing information and promptly notify White Peak of any changes to payment methods or contact details.

5. Client Responsibilities

You must provide accurate contact and billing information and maintain current payment details at all times.

You agree to:

Provide timely access to all necessary accounts, systems, and materials required for White Peak to perform services.
Supply accurate, lawful, and properly licensed content, data, and brand assets.
Review and approve all content, deliverables, or materials before publication or implementation, accepting full responsibility for their accuracy, legality, and compliance with applicable laws and third-party rights, including copyrights, trademarks, service marks, trade secrets, privacy, publicity, and contractual rights.
Ensure compliance with all relevant advertising, communications, privacy, and data protection laws, including but not limited to the CAN-SPAM Act, TCPA, and other applicable digital or marketing regulations.
Maintain the security of your website, software, and any associated accounts, including protecting login credentials and limiting access appropriately.
Refrain from using White Peak’s services for any illegal, infringing, or harmful purposes.

The Client acknowledges that delays, restricted access, or missing materials that prevent White Peak’s performance do not suspend billing or payment obligations.

6. White Peak’s Responsibilities

White Peak agrees to deliver the services outlined in your accepted proposal with professional care and in accordance with applicable marketing and communication standards.

We will conduct all outreach and digital-marketing activities in accordance with applicable U.S. laws, including the CAN-SPAM Act, and will not knowingly send communications that violate anti-spam or privacy regulations.

White Peak may modify tactics, creative elements, or channel allocations at its discretion to maintain compliance or optimize performance. These adjustments do not alter the Agreement.

White Peak makes no warranty regarding specific outcomes such as engagement levels, conversions, or earned-media placements.

7. Platform, Media, and Legal Compliance

White Peak complies with all applicable laws and the terms of use for advertising, social-media, and communication platforms.

You acknowledge that ad networks, media outlets, journalists, or outreach platforms may approve, modify, or reject content at their sole discretion. White Peak is not responsible for any platform or publication’s refusal to display, distribute, or maintain your content, listings, or advertisements.

Both parties agree to comply with applicable email and communication regulations, including but not limited to:

Providing accurate sender identification and contact information;
Avoiding misleading or deceptive subject lines or headers;
Including valid opt-out mechanisms in all outreach campaigns; and
Honoring unsubscribe or opt-out requests within the legally required timeframe.

White Peak will take reasonable measures to maintain deliverability and compliance in all campaigns conducted through its owned or managed domains and email systems.

8. Ownership and Intellectual Property

White Peak retains ownership of all tools, software, domains, systems, and methodologies used to perform services.

Email Outreach Services: All outreach campaigns are executed using domains and email accounts owned, managed, or controlled exclusively by White Peak. The Client may not access or claim ownership of these assets during or after the engagement.
Deliverables: Upon full payment, the Client receives a non-exclusive, royalty-free license to use final deliverables—such as copy, graphics, or reports—for the purposes stated in the proposal.
Campaign Data: Upon termination and full payment, White Peak will provide the Client with an export of campaign and contact data in an industry-standard format (e.g., CSV or XLSX).

White Peak makes no warranty that optimizations, configurations, or results will remain effective after services end.

9. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary, non-public, or sensitive information disclosed during the engagement. This obligation survives termination.

10. Limitation of Liability

To the maximum extent permitted by law, White Peak’s total cumulative liability for any and all claims arising from or relating to this Agreement shall not exceed the total amount of fees paid by the Client to White Peak for one (1) month of services immediately preceding the event giving rise to such claim.

White Peak shall not be liable for any indirect, incidental, consequential, or exemplary damages, including lost profits, revenue, or data—even if advised of their possibility.

11. Indemnification

You acknowledge that White Peak cannot control third-party platforms, networks, or publications that influence advertising, communications, or outreach outcomes. Your visibility, reach, or results may fluctuate due to algorithm changes, editorial discretion, or market conditions. White Peak is not responsible for such fluctuations or for any platform or outlet’s refusal to display, publish, or maintain your content.

You agree to indemnify, defend, and hold harmless White Peak, its officers, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from or relating to:

Any claim made against you or White Peak alleging unlawful use, infringement, or violation of any copyright, trademark, service mark, trade secret, privacy right, publicity right, contractual right, or other intellectual-property or proprietary right of any third party;
Any material, content, data, or approval provided or authorized by you;
Any claim arising from the publication, distribution, or use of content or deliverables created or distributed on your behalf;
Your failure to comply with applicable laws, regulations, or platform policies (including the CAN-SPAM Act and related communications laws); or
Your breach of this Agreement.

This indemnification obligation survives termination or expiration of this Agreement.

12. Publicity Rights

Unless otherwise agreed in writing, White Peak may reference your name, logo, and general project details in marketing materials, case studies, or its professional portfolio.

13. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict-of-law principles.

Any disputes arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Washoe County, Nevada, and both parties consent to the personal jurisdiction of those courts.

14. Force Majeure

Neither party shall be liable for delay or failure to perform its obligations under this Agreement due to causes beyond its reasonable control, including acts of God, government actions, strikes, internet outages, or other similar events.

15. Entire Agreement

These Terms and Conditions, together with your electronically accepted proposal, constitute the entire agreement between the parties. They supersede all prior discussions, proposals, or understandings relating to the services described herein.

White Peak may update these Terms from time to time. Continued use of services after notice of updated Terms constitutes acceptance. If you do not agree to updated Terms, you may terminate this Agreement by providing written notice within thirty (30) days of notification.

Acceptance of Terms

By electronically accepting a proposal or submitting payment for digital-marketing services covered under this Agreement, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and that you have the authority to bind your organization.

Referral Program Terms

Program effective date: 6/1/2025

Referral credit (up to $1,000) applies to New Client referrals only and cannot be used for your own company. New Clients are businesses which have never purchased services from White Peak. Credit equals one month of the referred client’s service or $1,000—whichever is less—and will not exceed one month of your own service fees. For website design projects, the referral credit is 20% of the project fee or $1,000, whichever is less. Only one credit is awarded per referred client, regardless of how many services they purchase. If a New Client is referred by more than one source, only the first referral is valid. There is no limit to the number of referrals you can make or credits you can earn.

Written by

Tim Woda

Tim Woda is the CEO and founder of White Peak and the creator of Love Your Site, Mercury Reviews, and Sprout AI Chat. He has been on the founding team of five successful start-ups, and his digital marketing campaigns have acquired more than 800 million customers. Tim has been featured by The New York Times, Fox News, Forbes, The Huffington Post, and more. Under Tim's direction, White Peak was selected as one of America's Top Digital Marketing Agencies by MarTech Outlook magazine.

Legal Notices

Table of Contents

Table of Contents

Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. How We Share Your Information

4. Your Privacy Rights

5. Data Retention

6. Data Security

7. Children’s Privacy

8. Do Not Track (DNT) Signals

9. Nevada Residents Privacy Rights

10. International Data Transfers

11. Third-Party Tracking and Analytics

12. Third-Party Links

13. SMS Communications and Mobile Numbers

14. Changes to This Policy

15. Contact Information

Universal Website Design & Development Scope of Work

Scope Definition and Agreement Authority

1. Planning

2. Design and Content

Brand Requirements

Photographs and Videos

3. Design Process and Revisions

Copy

Landing Page-Only Projects

4. Client Feedback and Response Timelines

5. Development

WordPress Development

Shopify Development

Third-Party Integrations

Project Hours and Communication

6. Change Requests

7. Testing and Initial Certification

Browser Testing

Mobile Testing

Acceptance Testing

8. Final Certification and Launch

9. Errors

10. Mutual Cooperation and Project Timelines

11. Additional Charges

12. Client Responsibility for Accuracy

13. Hosting, Email, DNS, and Maintenance Terms

14. Indemnification

14. Collection Costs

Love Your Site & Hosting Terms & Conditions

1. Introduction

2. Term of Service

3. Payment and Fees

4. Disputed Charges

5. Love Your Site Service Scope

6. Hosting Service Scope

7. Bandwidth, Storage, and Resource Limits

8. Hosting Service-Level Statement (SLA)

9. Backups and Data Responsibility

10. Security Disclaimer

11. HIPAA Compliance Disclaimer

12. Hosting Acceptable Use Policy (AUP)

13. Limited Warranty

14. Limitation of Liability

15. Client Responsibilities

16. Autorenewal and Cancellation

17. Collection Costs

18. Assignment and Force Majeure

19. Governing Law and Dispute Resolution

20. Entire Agreement

Acceptance

SEO and GEO Terms & Conditions

1. Scope of Services

2. Term and Renewal

3. Fees and Payment

4. Ongoing Payment Authorization

5. Service Adjustments

6. Client Responsibilities

7. SEO Guarantee

8. Compliance and Legal Obligations

9. Ownership and Intellectual Property

10. Limitation of Liability